Contact us
Questions about setup, plans, or getting your first screen paired — reach a human by email or phone.
Write to us
hello@medchannel.netPick a topic and the subject line writes itself — attach screenshots, display links, or anything else that helps us help you faster.
Email us — SupportCall us
(870) 656-2108Perfect for a quick plan question, a live walkthrough before you commit, or talking through a multi-screen rollout with a person instead of a page.
Call nowIf we miss you, we call back — leave a message.Bring us anything
The six things practices reach out about most — each with a self-serve shortcut if you'd rather not wait for a reply.
Setup and onboarding
From account creation to your first paired screen — free onboarding help for every new clinic, no plan required.
Setup guide →Pairing and devices
6-digit pairing codes, smart TV browsers, PWA installs, screens that went dark — we get every display playing.
Setup FAQ →Slides and handouts
Prompting tips, branding on decks, reading levels, print settings — get more out of the AI tools.
Patient education →Billing and subscriptions
Adding screens, updating billing, or moving to Enterprise — plan changes made painless.
Compare plans →Group practice rollouts
Rolling out across locations? We walk your team through Enterprise, screen management and fleet setup live.
Enterprise pricing →Content for your specialty
What to show dental, pediatric, veterinary or urgent-care patients — ideas by practice type.
Specialty pages →Or skip the email and just try it
Most questions answer themselves inside the free trial — thirty days, every feature, no credit card.
30-day free trial · No credit card · Works on the TV you already own